Looking for answers

yelloworcwrote:

I just wanna point out a few things. I know you're all busy with whatever you're responsible for within the project so I'll keep it as brief as possible. We had a 8-9 hour maintenance yesterday with 0 warning beforehand and 0 messages informing us of what happened during that time or what has change

Eycewrote:

I second this. Not going into the ridiculousness of removing DS entirely, you have your reasons I suppose. But regarding yesterday, in between the announcement of DS closing and the re-opening of the server, the only piece of information we had was the cryptic maintenance message, saying "Maintenan

Kittynolegswrote:

Yea I expected the discord server deletion to just be stealth server vanishing completely and avoiding the conversations or awkwardness by just removing discord first. Best of luck to the staff and any players who stick around but it seems to be slow moving or stagnated completely, maybe check it o

Furyfreakwrote:

Yea , seems like slowly end bois ,starts with discord closing

Greetings.

Thank you for taking the time to share your feedback. We genuinely appreciate your patience and input, and we absolutely support the idea of improving our communication moving forward. To address your points and provide some clarity on how things work behind the scenes, we’d like to share a few core realities we are currently managing:

1. Unscheduled Maintenances & "Missing" ETAs
While we always want to give advance notice, the sudden downtimes you are experiencing are a direct result of the server progressing. As players push further into the game, new, unpredictable issues inevitably come to light. When a critical issue surfaces, we have a choice: leave the server up and let it crash repeatedly, or take it down immediately for maintenance to prevent permanent damage or endless instability.

Because these critical bugs are impossible to predict, fixing them is often a dynamic process. It is practically impossible to provide an accurate (or even approximate) ETA because a bug can behave completely unpredictably once we start working on it.

2. Changelogs, Resources, and Priorities
We hear you regarding the need for consistent update notes and patch announcements. We want to do this, and we actually plan to create dedicated forum announcements for every update. However, our current human resources are very limited. We have to ruthlessly prioritize, and right now, our absolute top priority is ensuring you have a stable and comfortable gameplay experience. Writing extensive logs takes time away from fixing actual bugs. That being said, we are gathering this information, and it will be published as soon as we can manage.

3. Server Status & The Current Reality
To put your mind at ease: if you ever see the server is down, regardless of whether there is an announcement yet, we are already actively working on a fix.

The server is not going anywhere, and our work hasn't stopped or even slowed down. In fact, quite the opposite - we are currently hiring new people, fixing critical core issues, and the server is now capable of maintaining much higher uptime. We are also actively developing the major update mentioned previously. Please do not feed into or spread rumors about any kind of closure; we are here for the long haul.

4. And Discord, of course..
We understand that Discord felt convenient for instant updates, but effective communication needs to work both ways. With our limited resources, Discord became overwhelming and unstructured. Moving communication to our official platform (like this forum) allows us to structure dialogues properly. In the long run, this transition will actually relieve pressure on our team, allowing us to stay better connected with the community without sacrificing development time.

We are working hard to find that right balance, and we thank you for sticking with us as we iron out these growing pains.

Best regards,

WarCrown Team