Help

Need Help?

Shop & Coins

How do I buy coins?

What can I buy with coins?

How do I purchase items?

I bought something but didn't receive it

Can I gift items to another player?

Account

Can I share my account?

Is multi-boxing allowed?

How do I appeal a ban?

I think I've been hacked

How do I enable two-factor authentication?

I forgot my password

How do I keep my account safe?

How do I spot a fake WarCrown email or site?

Gameplay

Where do I find guides and the community?

Technical

The launcher won't open

I can't connect to the realm

My character is stuck

Billing

Can I get a refund?

Support

How do I report a bug?

How do I contact support?

Server rules — the short version

How do I report a player?

My gold or items are missing

Getting Started

Getting started on WarCrown

Launcher won't open

Which realm should I join?

I didn't receive a confirmation email

I didn't get my confirmation email

Connection issues

More questions?

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