All systems operational

Recent Incidents

1. Realm Maintenance – Crystalsong

   Resolved

   The Crystalsong realm is undergoing maintenance to resolve DDoS vulnerabilities. During this maintenance window, the realm may be temporarily unavailable or experience intermittent connectivity. This maintenance includes server optimization and stability improvements aimed at improving overall gameplay experience. We will provide updates here as progress continues and notify players once maintenance is completed.

   June 5, 2026 · 19:08 — June 5, 2026 · 22:36

2. Network Disruption Due to DDoS Attack

   Resolved

   We are currently experiencing network instability caused by an ongoing DDoS attack affecting server connectivity and gameplay. Our infrastructure team is actively mitigating the issue and applying protective measures to restore normal service as quickly as possible. We apologize for the disruption and appreciate your patience while we work toward full stabilization.

   June 2, 2026 · 00:04 — June 5, 2026 · 14:57

3. Unexpected Server Freeze

   Resolved

   We are currently investigating an unexpected server freeze that affected gameplay and server availability. Our team is working to identify the cause and restore normal operation as quickly as possible. We apologize for the disruption and appreciate your patience. Further updates will be provided as more information becomes available.

   May 31, 2026 · 09:00 — May 31, 2026 · 19:01

4. Realm Stability Issues / Crash Investigation

   Resolved

   We are aware of recent crashes affecting the realm and are actively investigating the cause. Our monitoring systems have identified the incident and the team is currently working toward a resolution. We understand the frustration caused by repeated interruptions and appreciate your patience while we stabilize the situation. Further updates will be posted as more information becomes available.

   May 30, 2026 · 21:00 · ongoing

5. Emergency Maintenance

   Resolved Planned

   We are currently performing emergency maintenance on Crystalsong – EU to address technical issues and ensure server stability. Players may experience temporary downtime or connection interruptions while work is in progress. We appreciate your patience and will provide updates as soon as maintenance is completed.

   May 30, 2026 · 14:35 · ongoing

6. Scheduled Realm Maintenance – Crystalsong

   Resolved

   We are performing scheduled maintenance on the Crystalsong realm to deploy updates, performance improvements, and backend fixes. During this maintenance window, the realm may be temporarily unavailable or experience intermittent connectivity. This maintenance includes server optimization and stability improvements aimed at improving overall gameplay experience. We will provide updates here as progress continues and notify players once maintenance is completed.

   May 24, 2026 · 12:20 — May 24, 2026 · 20:07

7. Crystalsong (EU) — recurring worldserver crashes

   Resolved

   Crystalsong (EU) experienced recurring worldserver crashes. The root cause has been identified and a fix has been prepared - it will be deployed to the realm shortly. Thank you for your patience and understanding.

   May 22, 2026 · 18:00 — May 22, 2026 · 21:17

8. Crystalsong (EU) — recurring worldserver crashes

   Resolved

   Crystalsong (EU) experienced recurring worldserver crashes triggered by a network-layer issue in our log telemetry pipeline. The root cause has been identified and a fix has been prepared - it will be deployed to the realm shortly. No character data was affected and no rollbacks are required. Thank you for your patience.

   May 18, 2026 · 12:00 — May 18, 2026 · 14:11

9. Client-to-Server Connection Issues

   Resolved

   Some players are currently experiencing disconnects caused by client-to-server communication issues. Our team is actively investigating the problem. The server infrastructure itself remains stable and operational.

   May 18, 2026 · 12:00 — May 18, 2026 · 01:14