Some systems are disrupted

Last checked: April 26, 2026 · 15:50

Random crashes on PTR realm

Investigating

We've identified intermittent random crashes affecting the PTR realm. Players may experience unexpected disconnects or full server crashes at unpredictable intervals. Current status: The team is actively investigating the cause. We're collecting crash logs, analyzing core dumps, and monitoring server stability. Impact: - Players on the PTR may experience disconnects or short downtime during crash events - The realm typically recovers automatically within a few minutes - Live realm (launching May 16) is unaffected We'll update this incident as we learn more, and mark it resolved once stability is confirmed. Thank you for your patience and for helping us test.

Started 1 day ago

Services

  • Portal Service

    EU

    Operational
  • Public Test Realm (PTR)

    EU

    Investigating

Recent Incidents

  1. Random crashes on PTR realm

    Investigating

    We've identified intermittent random crashes affecting the PTR realm. Players may experience unexpected disconnects or full server crashes at unpredictable intervals. Current status: The team is actively investigating the cause. We're collecting crash logs, analyzing core dumps, and monitoring server stability. Impact: - Players on the PTR may experience disconnects or short downtime during crash events - The realm typically recovers automatically within a few minutes - Live realm (launching May 16) is unaffected We'll update this incident as we learn more, and mark it resolved once stability is confirmed. Thank you for your patience and for helping us test.

    April 25, 2026 · 12:00 · ongoing

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