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Stuck on "Logging in to game server"
Technical Support
Maintenance was supposed to be finished hours ago, and the official Status page says Operational, but when I log in, I can't get past the Logging in to game server dialog. I don't get any errors or anything, it just sits there. Any news about the actual status of the server?
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Jun 27
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Same with me. I just tried logging in and it is still stuck, and I noticed that the discord channel is gone
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Same here. Verifying game files and clearing cache did not resolve issue.
Launcher has its "Game Settings" tab buttons grayed out/disabled, so cannot clear cache / verify game files either it seems.
Edit : Reinstalled launcher, seems to have fixed the disabled buttons.
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Jarmen4uwrote:Maintenance was supposed to be finished hours ago, and the official Status page says Operational, but when I log in, I can't get past the Logging in to game server dialog. I don't get any errors or anything, it just sits there. Any news about the actual status of the server?
Greetings.
Even though the main technical works have been completed and a large number of vulnerabilities have been fixed, we continue to work on improving the server. We have additionally discovered several stability-related issues and are addressing them right now.
We apologize for any inconvenience caused.
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I understand that lots of work is happening behind the scenes and that stability isn't always guaranteed. I'm more just concerned that there was downtime yet the server status page said everything was fine. That discrepancy is why I made the post in the first place.
I just hope that in the future, there will be more transparency about downtime/stability so I don't spend a bunch of time trying to fix a problem that isn't there.
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I just hope that in the future, there will be more transparency about downtime/stability so I don't spend a bunch of time trying to fix a problem that isn't there.
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Rheinwave
wrote:
#4
[quote=Jarmen4u]
Maintenance was supposed to be finished hours ago, and the official Status page says Operational, but when I log in, I can't get past the Logging in to game server dialog. I don't get any errors or anything, it just sits there. Any news about the actual status of the server?
[/quote]
Greetings.
Even though the main technical works have been completed and a large number of vulnerabilities have been fixed, we continue to work on improving the server. We have additionally discovered several stability-related issues and are addressing them right now.
We apologize for any inconvenience caused.
Maintenance was supposed to be finished hours ago, and the official Status page says Operational, but when I log in, I can't get past the Logging in to game server dialog. I don't get any errors or anything, it just sits there. Any news about the actual status of the server?
[/quote]
Greetings.
Even though the main technical works have been completed and a large number of vulnerabilities have been fixed, we continue to work on improving the server. We have additionally discovered several stability-related issues and are addressing them right now.
We apologize for any inconvenience caused.
I understand that lots of work is happening behind the scenes and that stability isn't always guaranteed. I'm more just concerned that there was downtime yet the server status page said everything was fine. That discrepancy is why I made the post in the first place.
I just hope that in the future, there will be more transparency about downtime/stability so I don't spend a bunch of time trying to fix a problem that isn't there.
I just hope that in the future, there will be more transparency about downtime/stability so I don't spend a bunch of time trying to fix a problem that isn't there.
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Jarmen4uwrote:I understand that lots of work is happening behind the scenes and that stability isn't always guaranteed. I'm more just concerned that there was downtime yet the server status page said everything was fine. That discrepancy is why I made the post in the first place. I just hope that in the future,
Yes, we will definitely dive into the specifics of the problem to ensure a more accurate display of our services' status.
Thank you.
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